MEET THE FOUNDER
HEY, I'M LAURA
As a small business owner myself...I know how hard it is to wear all the hats all of the time.
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My goal is to help as many woman gain back as much time as possible to spend on the things that really put a smile on your face.
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My clients come to me because their admin is taking over their life, leaving little time for them to actually work on the tasks that they started their business for. They got massively overwhelmed by the amount of time and effort it was going to take to figure out how to sort all of this out.
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I completely understand if that's how you feel right now. That's how I felt too.
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As women, we wear many hats every day. So let me help you with one of those so you can focus on what really matters.
Outside of my business I am...
A mum to a footy-loving teenage boy, so I spend a lot of time at football matches! It’s a good thing I’ve grown to love the sport!
And if I’m not freezing my butt off watching football, I’m usually curled up on the sofa with my cat, Hugo, reading a book.
I often daydream about moving to a sleepy Spanish village and living the rest of my life out like a Hallmark romance film!
RESILIENT · CREATIVE · STRATEGIC · AUTHENTIC · EMPATHETIC · RESILIENT · CREATIVE · STRATEGIC · AUTHENTIC · EMPATHETIC
MEET THE TEAM
CLIENT EXPERIENCE STRATEGIST
Our Client Experience Expert is responsible for the overarching strategy on any project. Laura is the Lead Client Experience Strategist.
OPS MANAGER
Our Ops Manager is responsible for project management and overseeing the Ops Assistants. Along with Laura, the Ops Manager will be your main point of contact.
OPS ASSISTANT
Our Ops Assistants will be helping out on your project to complete some of the project setup tasks. With a perfectly curated small team, we'll get your project finished quickly.
THERE'S A LOT OF PROS OUT THERE...
SO, WHAT MAKES US DIFFERENT?
Everything is fully bespoke to you: Every phase of your client journey, every email, every form, every minuscule detail is designed to be custom to you and your clients. You're a one-off, your client experience should be the same!
Realistic payment plans to suit everyone: As cliched as it sounds, you get what you pay for. Our packages are based on our expertise, industry standards and our unique process. This is an investment. However, we want to make this investment as obtainable as possible to everyone.
We're fully certified, baby: We know that certification doesn't matter to most, but by having this badge of honour it means we studied, sat an exam and became one of the few certified specialists. Our expertise is backed up by Dubsado,
We start from the foundations: Before we can even begin talking about workflow maps and client journey, we need to make sure you have your offer suite in order. This extra step is VITAL to make sure you're building your house on solid foundations.
What I'm Most Proud Of
50+ Happy Clients
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...for full and starter setups and many more for strategy, support and design packages. Which doesn't sound a lot, but I only try and work with one client at a time and projects can span 8 weeks.
7+ Years Experience​
And a certification to go with it...yes, I'm a Dubsado Certified Specialist, which means Dubsado backs that I know my stuff! I took a test and everything!
5-10 Hours Saved​
This is probably an underestimation of how much time this little old app will save you. Be prepared to book people in your sleep! And also plan what you're going to do with all this extra time.
