Meet
Laura Fellows
With years of experience in Dubsado, Moxie, ClickUp, and systems implementation, I started The Ops Agency to help Systems Pros scale their businesses without getting bogged down in backend work.
I believe in building a team that truly understands the software, the strategy, and the high level of execution needed to support our clients at the highest standard.
Outside of my business I am...
A mum to a footy-loving teenage boy, so I spend a lot of time at football matches! It’s a good thing I’ve grown to love the sport!
And if I’m not freezing my butt off watching football, I’m usually curled up on the sofa with my cat, Hugo, reading a book.
I often daydream about moving to a sleepy Spanish village and living the rest of my life out like a Hallmark romance film!
Meet The
TEAM
CLIENT EXPERIENCE STRATEGIST
Our Client Experience Expert is responsible for the overarching strategy on any project. Laura is the Lead Client Experience Strategist.
OPS MANAGER
Our Ops Manager is responsible for project management and overseeing the Ops Assistants. The Ops Manager will be your main point of contact.
OPS ASSISTANT
Our Ops Assistants undertake a lot of the project tasks. You can choose whether you want one specific Ops Assistant to work on all your projects, or a selection.
RESILIENT · CREATIVE · STRATEGIC · AUTHENTIC · EMPATHETIC · RESILIENT · CREATIVE · STRATEGIC · AUTHENTIC · EMPATHETIC
WHY CHOOSE THE OPS AGENCY?
Detail-Oriented – We believe the magic is in the details, ensuring every workflow, automation, and setup runs seamlessly.
Experts in Their Software – From Dubsado, Moxie, ClickUp, Airtable, Zapier, and beyond, our team members are specialists in the platforms we support.
You Stay in Your Zone of Genius – We take the data entry, admin, and setup work off your plate, so you can focus on strategy and scaling.
Process-Driven & Efficient – We thrive on structure and systems, ensuring our clients get fast, accurate, and high-quality results.
Committed to Your Success – We work behind the scenes to make sure your setups are flawless, giving you the time and freedom to focus on your clients and growth.
Built for Systems Pros – We understand how you work and tailor everything to match your process.
